

If the battery is too low, please request an exchange immediately. Checking the battery level when collecting the router.Potentially the battery is not fully charged.

The router may only have a charge for a few hours of usage.If you would like to change the return location, please inform us by 2 business days before the return day.To return the WiFi router, you can simply drop it off at the designated counter.However, there will be no issue to use your SNS (Instagram, Facebook, Line, What's an app, etc.) If you exceed 1 GB per day, the internet speed can be a little slow.If you do not return the router after the requested period is over, the penalty fee will be automatically deducted from your card within 5 days after the return date.(order number consists of six digits, e.g. If you wish to extend your rental days, please order the number of days you want to extend, and on a special request, write your previous order number.Daily pick-up reservations might be assigned the previous version. All pre-order customers will be assigned the new version router.A charge of 10,000 KRW will be applied for lost portable battery chargers.Customers can request a portable battery charger directly on the pickup desk for the new version, but availability is limited and might be out of stock.The new version will not come with a portable battery charger as part of the set.New Version (from May 2023): Not compatible with the portable battery charger. Previous Version: Compatible with portable battery charger. If the start date for using the WiFi router is delayed, the return date will be automatically extended accordingly.If the pickup date is delayed due to unavoidable circumstances (such as flight delays), the number of days of use will remain the same.*** If there is any problem after picking it up, you will have to visit the SK Telecom branches or call to customer center (T: 6343-9000 or 08 ). Please make sure the WiFi Egg Router is properly working before you leave the pick-up location.Please double-check your terminal number if you choose Incheon Airport as a pickup/return location.The expiration date on your credit card should be at least 3 months after the selected return date.*** The credit card holder MUST be the person who picks up the order. YOU CANNOT use another person's credit card.*** This may vary depending on the policy of the credit card company. ** NOT accepted: Hana Card, Amex, or Samsung Card issued overseas. * Debit Cards are NOT acceptable to use the service. You cannot use the service without a valid credit card.Please bring your passport along with the confirmation voucher and your CREDIT CARD for the WiFi router deposit.Business hours: 07:00 am ~ 19:00 pm, Open Daily 6/F, Technomart Office Building, 85, Gwangnaru-ro 56-gil, Gwangjin-gu, Seoul Business hours: 09:00 am ~ 18:00 pm / CLOSED 1F, 77, Dangsan-ro, Yeongdeungpo-gu, Seoul, Korea / Business hours: 06:30 am ~ 19:30 pm, Open Daily 2nd floor of the Busan New Port International Passenger Terminal Business hours: 06:00 am ~ 22:00 pm, Open Daily Next to Gate 3 on the 1st floor of the International Terminal Business hours: 06:30 am ~ 23:00 pm, Open Dailyģ-a) Busan Gimhae International Airport (INTERNATIONAL FLIGHT TERMINAL) The front of the Arrival Hall (1st floor) in the International Terminal Building Business hours: 00:00 am ~ 24:00 am, Open DailyĢ) Gimpo Airport (INTERNATIONAL FLIGHT TERMINAL) Business hours: 06:00 am ~ 22:00 am, Open Dailyġ-b) Incheon Airport Terminal 2 (All year long) 1-b-1) Pick Up & Return Location 1st Floor, between Exit 5 and 6 (B Counter) 1st Floor, between Exit 9 and 10 (E Counter) Pickup/Meeting Location 1-a) Incheon Airport Terminal 1 (All year long) 1-a-1)
